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Overview

Ask Vala is a research aid for asking questions across a Client’s available records.

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When to use

Use it to investigate a focused question, locate relevant record context, or follow up on a reviewed finding.

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Prerequisites

  • The correct Client record
  • The relevant records available in Vala
  • A specific question or review goal
  • AI enabled for your organization

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Step-by-step

1

Ask a focused question

Include the condition, time period, event, or document type you are investigating.
2

Review the cited sources

Open the underlying pages and read the surrounding context.
3

Refine the question

Ask a follow-up when the record is incomplete, ambiguous, or inconsistent.
4

Use only verified findings

Confirm important information independently before carrying it into other work.

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Sources and citations

Review cited sources in their original context. A cited source helps you investigate an answer, but it does not replace your own review or professional judgment.

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Best practices

  • Ask one clear question at a time.
  • Include useful context in the prompt.
  • Verify material facts and conclusions against source records.

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Common mistakes

AI can miss information or interpret a record incorrectly. Do not rely on a response without reviewing the source.
  • Asking broad questions without context
  • Reading only the answer and not the citations
  • Treating generated language as legal or professional advice

Documents

Review the underlying records.

Client record

Return to the Client record.