VALA HELP CENTER
Welcome to Vala
The AI operating system for VA disability claims.
Find clear, practical guidance for organizing Client records, reviewing documents, preparing reports and forms, and managing your team’s work.
Explore the Help Center
Choose the part of your workflow you want to learn.
Getting Started
Get oriented and complete your first Vala workflow.
Contacts
Find Clients and related contacts.
Documents
Work with records and supporting evidence in a Client record.
Reports
Generate and review structured working reports.
Forms & vSign
Prepare documents and collect electronic signatures.
Ask Vala
Ask focused questions and verify answers against sources.
Account & Organization
Manage your team, billing, security, and settings.
Release Notes
See what’s new in Vala.
Need a hand?
Browse troubleshooting guidance or contact the Vala support team.