Creating a Claim

Written By Ria An

Last updated 3 months ago

Getting your claim started with Vala has never been this simple.


Create a New Claim:

Select β€˜Add Claim’ to start:

  • Client: Select an existing or add a new client

  • Type: Categorize your claim: New, Supplemental, Higher Level Review, CUE (Clear & Unmistakable Error), CAVC, Board Appeal

  • Conditions: Add one or more conditions relevant to the claim. CFR codes are standardized from a list of conditions and codes found in the 38CFR here.


Claims Features and Functions:

  • Status: Track your claim status internally: Ready to Review, Pending Evidence, Pending Decision, Submitted, Closed

  • Comments: Stay organized with your latest claim updates.

  • Claims Features: Easily assign tasks to your team, set filing and decision dates, and store all relevant claim files.

    • Tasks: Add tasks and update the status, priority, due date, and assignee.

    • Activity: Set your filing date, decision date, and case notes.

    • Documents: Link associated documents to your client file.