> ## Documentation Index
> Fetch the complete documentation index at: https://docs.valaclaims.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Vala

> Learn what Vala is and how the Help Center is organized.

## Overview

Vala is the AI operating system for VA disability claims. It gives accredited attorneys, claims agents, Veteran Service Organizations, and their teams one place to organize claim-preparation work.

## When to use

Start here when you are new to Vala or want to understand how the main workflows fit together.

## Prerequisites

* An active Vala account
* Access granted by your organization
* Approval to work with the veteran information you use in Vala

## Step-by-step

<Steps>
  <Step title="Get familiar with the workspace">
    Review the navigation and the areas available to your role.
  </Step>

  <Step title="Start with one Client">
    Follow the Quick Start guide to learn the core workflow in context.
  </Step>

  <Step title="Explore focused guides">
    Use the Help Center section that matches the workspace you are using, such as Contacts, Claims, Templates, or Workflows.
  </Step>
</Steps>

## Best practices

* Verify information against source records before relying on it.
* Follow your organization's access, review, and retention policies.
* Use focused guides while completing the corresponding work in Vala.

## Common mistakes

<Warning>
  Do not treat AI-generated output as a substitute for professional judgment or source review.
</Warning>

## Related pages

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="/getting-started/quickstart">Complete an introductory Vala workflow.</Card>
  <Card title="Navigating Vala" icon="compass" href="/getting-started/navigating-vala">Find the workspace for your next task.</Card>
  <Card title="Add Your First Client" icon="user-plus" href="/getting-started/upload-your-first-veteran">Prepare for your first Client record.</Card>
</CardGroup>